Privacy policy

For any inquiry about your personnal data, communicate with

All data you provide to the Facture 123 system are yours and remain your property.

Facture 123 does not disclose your data to third parties.

With the exception of invoices you explicitly choose to e-mail with the Facture 123 interface, none of your invoices can be seen by a third party through our system.

Facture 123 uses Stripe and PayPal for secure financial transactions. Facture 123 does not store any credit card or bank account information.
Learn more about PayPal
Learn more about Stripe

At any time, you can download an XML file containing all your data stored on corporate Facture 123 (clients, contacts, invoices, estimates, timesheets, products and business data).

No unsolicited email are sent.

No outdoor advertising is displayed on Facture 123, thus, your information is not transmitted to an ad serving engine.

Linked accounts

When you logi n using a third party, Facture 123 stores your email and your unique third party account identifier. These informations allow the system to log you to your Facture 123 account when you log in with the third party. Your linked accounts are shown in the settings section of your account.

Public pages

Facture 123 uses Google Analytics technology on its public pages when you are not connected to your account.
Learn more about Google Analytics

Collected data

Personal data

Facture 123 collects the following data when you register :

Email
Used for identification and account confirmation
Name
Used for account holder identification
Phone (optional)
Asked only to confirm your identity if your lose your password or you experiment a technical
Address (optional)
Used to prepopulate your business address
Language
Used for the interface language
Timezone
Used for date and time display

Data about your business and customers

Business data (name, fiscal year, address, logo, tax numbers)
Used for generating and personalizing your invoices, reports and other documents
Client data (name, address)
Used for generating and personalizing your invoices, reports and other documents
Client contacts (name, email, phone, title) (optional)
Used to send your invoices and other documents directly through the platform

Data about your usage

Data used for product analysis purposes is anonymized.

Visited pages
Used for product analysis and troubleshooting technical issues
IP address
Used to troubleshoot technical issues and prevent hacking
System information (browser and operating system)
Used for product analysis and troubleshooting technical issues

Data regarding software issues

In the event of a software problem, a technical report containing the details of the incident is sent to our team for rapid correction.

Email
Used to identify the user who had a technical problem
IP address
Used to identify the session during which the error occurred
System information (browser and operating system)
Used to help fix the problem

Visibility of collected data

Data always visible

The data below is visible to our team at all times:

User account settings
Used to identify the user and confirm the authenticity of communications about an account

Passwords are not accessible and are encrypted before being saved

Business settings
Used for product analysis purposes and for Facture 123 internal accounting
Usage statistics
Used for product analysis purposes

Number of clients, services, invoices, timesheets and estimates

History of visited pages
Used for product analysis and technical problem solving purposes
Subscription history
Used for product analysis purposes and for Facture 123 internal accounting
Payment history and transactions
Used for product analysis purposes and for Facture 123 internal accounting

Used for tracking communications with payment gateways

Support request history
Used to respond to requests, questions and suggestions

Data visible with your permission

When you report an issue, you can authorize Facture 123 to access your account to help resolve the issue.

If you allow Facture 123 to access your data when reporting an issue, we may access your account to reproduce the issue to find the source.

This authorization applies only to the resolution of the stated problem and is considered revoked once the incident report is resolved.